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Questions and Answers
What's Advanced Excel Repair?
Advanced Excel Repair(AER) is a powerful tool to repair corrupt Excel xls and xlw files. It can scan the corrupt files and recover your data in them as much as possible, so to minimize the loss in file corruption.
   
Which types of Excel files can Advanced Excel Repair repair?
Advanced Excel Repair supports to repair xls and xlw files in Excel version 3, 4, 5, 95, 97, 2000, XP, 2003 formats.
   
How to determine whether AER can repair my xls or xlw file succesfully, according to the results generated by the demo version?
Please just use the demo version to repair your file normally in "Repair" tab. If it can be repaired successfully, you will see a messagebox after the reparation, where you can click the "Show Recovered Workbook" button and see the contents of the recovered workbook. In addition, the demo version will output a fixed file containing the first 30 recovered cells, with all the remaining cells filled with a "Demo" text.

According to these information, you can know whether AER works on your file and order the full version to get all the recoverable cells.

   
I failed to repair my Excel file with Advanced Excel Repair, why?
Contact our technical support: support@datanumen.com. If possible, please also save the repair log into a file(make sure the "Include System Information" option in the save file dialog is selected) and attach it in your e-mail.
   
How to order the full version of Advanced Excel Repair?

The demo version will report the contents of the recovered workbook and output a fixed file containing the first 30 recovered cells, with all remaining recoverable cells filled with a "Demo" text. To get the remaining cells, you need to order the full version. The price for the full version(single license) is $89.95.

You can buy it with the following secure order URL:

https://secure.shareit.com/shareit/checkout.html?PRODUCT[206006]=1&languageid=1

If you don't want to use credit card over Internet, you can use following order methods by checking corresponding options in the online form:

  • Fax Order

  • Mail Order(Eurocheques Accepted)

  • Order by Toll-Free Phone

  • Purchase Order

If your company or institution is interested in licensing AER for several users, you can save a lot of money by purchasing a site license.

   
What happens after I send in the order?
In general, you can download the full version of AER immediately after sending the online order form.

If you do not get your full version... or if you've lost it (Hey, it happens! :) ... please email us at sales@datanumen.com. Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.

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